Does the brokerage offer hands-on, in-person training or just self-paced online modules?
Why it matters
Self-paced videos alone rarely prepare a new agent for a live listing appointment, a multi-offer situation, or a tough buyer consultation. Hands-on training, role-playing, and direct mentorship are what actually build confidence and competence in the first year.
How Scheetz answers it
At CENTURY 21 Scheetz, every new agent goes through Launch 21 — an 8-day immersive, in-person training program led by a full-time, in-house Director of Training and Development. It satisfies the Indiana Post-Licensing CE requirement and gets you ready to actually do the job, not just pass another exam.
Will my manager compete against me for listings?
Why it matters
If your sales manager carries their own book of business, they have an inherent conflict of interest. When a lead comes in or a tough question arises, they may prioritize their own deals over coaching you.
How Scheetz answers it
At Scheetz, our sales managers don't compete against you for clients. They don't take company-generated leads, floor calls, or pursue the same opportunities your brokerage provides to you. Their primary focus is mentoring, coaching, training, and developing the agents in their office.
Who handles my paperwork, MLS input, sign orders, and compliance?
Why it matters
Administrative tasks consume hours that new agents should be spending on lead generation and client conversations. Brokerages that leave you to figure it out alone slow your ramp to your first paycheck.
How Scheetz answers it
Our Listing Central team handles MLS input, sign orders, and compliance paperwork for you. You stay focused on clients; we keep the back office moving.
Does the brokerage have in-house marketing support, or am I on my own?
Why it matters
Branding, listing flyers, social posts, websites — these matter, and most new agents don't have the time, budget, or skills to build them solo. Quality marketing impacts how seriously sellers take you.
How Scheetz answers it
Scheetz has a full-service, in-house marketing department that produces professional materials, manages your web presence, and supports your personal brand from day one — at no extra cost.
Does the brokerage have dedicated IT support?
Why it matters
Real estate runs on technology — CRMs, e-signature platforms, MLS tools, transaction software. When something breaks at 7pm on a Friday before a closing, you need help, not a forum post.
How Scheetz answers it
We have a dedicated in-house IT team that supports our agents directly. Real humans, not a chatbot, when something goes wrong.
Will I have access to company-generated leads, or do I have to build everything from scratch?
Why it matters
Building a sphere of influence takes years. Without lead flow in year one, many new agents burn through savings and quit before they ever find traction.
How Scheetz answers it
Scheetz provides company-generated leads through programs like iLeads and Opcity, alongside coaching to help you build your own pipeline. You're not starting at zero.
Is there ongoing coaching and accountability after initial training?
Why it matters
A one-week onboarding and a handshake is not a development plan. Sustained coaching — business planning, role-plays, accountability check-ins — is what turns new licensees into productive agents.
How Scheetz answers it
We offer ongoing coaching, business planning, and accountability programs throughout your career. The relationship doesn't end at graduation from Launch 21 — it begins there.
What does the culture feel like — corporate and metric-driven, or collaborative and community-focused?
Why it matters
Culture determines whether you'll actually stick around. A high-pressure, every-agent-for-themselves environment burns people out. A collaborative culture builds careers.
How Scheetz answers it
Scheetz feels like a community. Agents share ideas, celebrate each other's wins, and pull together when something hard comes up. We're a Top 5 CENTURY 21 company nationally — but it still feels local, personal, and rooted in Indiana.